What is an insurance policy after all? When your client pays an insurance premium, they're buying a promise. And when they buy an Angel Risk Management policy, our promise is to investigate, manage, and resolve any covered claim - so they can move forward with getting back to business as soon as possible. We call it: Getting you from Stop to Go.
Any kind of insurance claims can be very complex and often frustrating. The Angel claims team is available to help you and your client and guide you through even the most complex claims. We have a panel of defence lawyers who specialise in defending the various claims we receive on our entire range of products, ensuring your clients will always be looked after by real experts in their field. And with the backing of XL Catlin's award-winning claims team and its financial strength, valid claims will always be settled swiftly.
To report a claim or circumstance, please complete our simple claim form and return it to us. Or contact our claims team who will be happy to take the details for you. After a claim is reported to our claims team we aim to acknowledge receipt within 24 hours. Our commitment to you is that we will always respond no later than three working days after we receive the notification. Once we have all the information we need, our claims team will work closely with the insured and its broker to swiftly resolve the situation.